Question 1

Where do you deliver?

Accepted Answer

Anywhere in the UAE. Delivery is AED 25 for 1–9 spools and free from 10 spools. It usually takes 1–4 business days.

Question 2

How do I pay?

Accepted Answer

Pay by card or Apple Pay at checkout, or order on WhatsApp and we will confirm payment with you.

Question 3

Can you print my own file?

Accepted Answer

Yes. Send an STL or 3MF file, a sliced G-code file, or a link to a model. We reply with a price and print time.

Question 4

Which filament should I buy first?

Accepted Answer

PLA. It prints cleanly and needs little tuning. Choose PETG for parts that need to be tougher or handle heat.

Question 5

Which brand do you stock?

Accepted Answer

Kingroon PLA, PLA+, PLA Matte, PLA HS, PETG and Silk Tricolor, in 1 kg spools of 1.75 mm filament.

Question 6

Where do I get the grams used?

Accepted Answer

Use the estimate shown by your slicer before printing. Most slicers show filament usage in grams after slicing the model.

Question 7

Should I include failed prints?

Accepted Answer

Yes. Add a small waste percentage so your estimate includes supports, purge material, brims, tests, and occasional failed prints.

Question 8

Is material cost enough for selling prints?

Accepted Answer

No. Sellers should also include electricity, labor, machine wear, packaging, platform fees, and profit margin.

Question 9

Which material is easiest for beginners?

Accepted Answer

PLA is usually the easiest FDM material for beginners because it prints cleanly and needs less tuning than many engineering materials.

Questions

Costs and materials